About
I'm Muhammad Faizan Raza, an AI/ML engineer and researcher building real-time LLM systems that hold up in production: fast, current, and reliable under load.
I build production LLM systems and study the methods that make them dependable. Most recently I was an AI/ML Software Engineering Intern at Zscaler, where I architected and shipped an LLM-powered MCP automation system that cut runtime 10× and drove ~$1M+ in annual savings across a 500B+/day events environment.
In parallel, as a Graduate Research Assistant at Penn State, I work on applied ML, NLP, and agentic AI over multi-million-record datasets, and publish on real-time, enterprise-ready LLM deployment. Before grad school I led data and analytics work at Beam AI (Berlin) and Daraz, building recommendation systems, ROI models, and operations analytics at scale.
I hold an M.S. in Data Analytics from Penn State (4.0 GPA) and a B.S. in Mathematics and Economics from LUMS. At Penn State I was named a Fox Scholar and Warren V. Musser Fellow and received the Outstanding Student Achievement Award. The through-line across it all is a systems mindset applied to machine learning: I care about the engineering that turns a capable model into a reliable, real-time system: latency budgets, freshness, cost, and safety.
Outside of work I'm drawn to startup ideation and open source, and I do design work rooted in my community, including event banner typography in Urdu and Arabic script.
Experience
Roles & impact
- May 2025 – Aug 2025
Zscaler
AI/ML Software Engineering Intern · San Jose, CA
- Architected and productionized an LLM-powered Model Context Protocol (MCP) automation system orchestrating Hadoop→DBT migrations and pipeline deduplication across large-scale data infrastructure, at 95%+ task accuracy.
- Shipped end-to-end with LangGraph, Redis, Postgres, and AWS: 10× faster runtime, ~70% lower latency, and ~$1M+ annual engineering cost savings across 100+ weekly workflows in a 500B+/day events environment.
- Sep 2024 – May 2026
Pennsylvania State University
Graduate Research Assistant, Data Science · Malvern, PA
- Led end-to-end development of applied ML, NLP, and agentic AI systems over 10M+ record, multi-source datasets.
- Built and deployed NLP pipelines (scraping, embeddings, supervised ML) over 1M+ text records at ~85–90% classification accuracy across energy, healthcare, and security domains.
- Developed predictive and causal models, improving accuracy ~19% through feature engineering, PCA, and rigorous experimentation.
- Feb 2023 – Aug 2024
Beam AI
Data Analytics Team Lead (GTM) · Berlin, Germany
- Built production reporting pipelines and executive dashboards (Python, SQL, ETL), cutting reporting turnaround by 40%.
- Engineered a recommendation system (collaborative filtering, Scikit-learn), improving precision 30% and product conversions 12%.
- Developed predictive ROI models (Pandas, NumPy) supporting 5 enterprise PoCs (~€150K total contract value).
- Jan 2021 – Dec 2022
Daraz
Data Analyst, Operational Excellence · Lahore, Pakistan
- Led operations analytics across 50+ First Mile logistics stations, analyzing 1M+ customer-feedback records (SQL, Python) to surface systemic bottlenecks and drive an 18% increase in nationwide customer satisfaction.
Featured in
Press & features
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Penn State News · Oct 2025
Data analytics student lands top internship, builds AI automation serviceOn the Zscaler internship (one of ~30 selected from 14,000 applicants) and the MCP automation system that shipped to production.
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Penn State News · Apr 2025
Great Valley students presented actionable insights at research exhibitionGraduate Exhibition coverage of two projects: a data-driven response to opioid abuse, and predicting economic indicators from nighttime satellite imagery.
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Penn State Nuclear Frontiers · Jan 2025
Researcher profile: Faizan RazaOn measuring public sentiment and modeling societal readiness for nuclear energy initiatives.
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Penn State Fox Graduate School · YouTube · Video
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Penn State Great Valley · LinkedIn
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AI Innovation · LinkedIn
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Penn State Great Valley · Instagram · Reel
Toolkit
Skills
Languages
ML & AI
Data & Infra
Analytics & Viz